Terms & Conditions
EazyHosting UK (operated by a sole trader in the United Kingdom) provides web hosting and related services subject to the following terms and conditions. By using our services, you agree to be bound by these terms.
1. Services Provided
EazyHosting UK offers a range of hosting services, including:
Shared, VPS, dedicated, reseller, and cloud hosting
Domain registration and transfers
SSL certificates and email hosting
Managed services such as updates, monitoring, and backups (where included in specific packages)
2. Customer Responsibilities
Customers must not use services for illegal activity, spam, abusive behaviour, or hosting of prohibited content (including but not limited to adult material, malware, or copyright-infringing content).
Fair use applies to bandwidth and storage. Excessive or abusive use that impacts other customers may result in restrictions.
Customers are not permitted to resell hosting unless under a designated reseller plan.
3. Payments & Billing
Payments are processed securely via Stripe.
Hosting is billed on either a monthly or annual subscription basis.
Subscriptions automatically renew unless cancelled with 30 days’ notice.
Refunds are available within the cooling-off period or in line with advertised guarantees.
Failed or missed payments may result in suspension after notice.
4. Suspension & Termination
Accounts may be suspended or terminated for non-payment, breach of these terms, or abusive use of services.
We will provide 30 days’ notice where possible before suspension or termination, except in cases of serious breach.
5. Service Levels & Liability
We aim to provide 99.9% uptime for hosting services.
Services are provided on an “as is” and “as available” basis, with no liability for interruptions beyond our reasonable control.
EazyHosting UK accepts no liability for loss of data, revenue, or indirect damages.
Customers are solely responsible for maintaining their own backups.
6. Data Protection & Privacy
We collect and store customer data (e.g. contact details, billing details, hosting content) in accordance with UK GDPR and Data Protection law.
Basic server and email logs may be retained for up to 30 days for operational and security purposes.
For details, please refer to our Privacy Policy.
7. Disputes & Governing Law
These Terms are governed by the laws of the United Kingdom.
Any dispute shall first be addressed through mediation, prior to escalation through the courts.
8. Trials, Support & Changes
Trial accounts and money-back guarantees may be offered as advertised.
Technical support is provided as part of all hosting packages. Details of hours and methods (ticket, email, etc.) are available on our website.
We reserve the right to update these Terms. Customers will be given notice of material changes.